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We can help.

We’re sorry to hear that your mattress may not be working for you yet.

Keep in mind, there's a reason we give you 100 nights to try your new Haven; you have plenty of time to adjust.

While you give it more time, we’ve got some tips to make you more comfortable!

Common Concerns

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Stories from customers like you:

Ben S.

10" Rejuvenate

Takes some getting used to [...] After a bit of adjusting, I’m sleeping better than I have for years.

Charlie W.

14" LUX Hybrid

Ordered the Haven 14 Lux classic and liked it but not loved it. [...] We had previously slept on a tempurpedic hybrid and we started waking up with bad back aches. We talked to a Haven rep and she suggested a topper to see if it helped us to love it! We are so happy she did, it made the biggest difference! Love it now!

Monica B.

14" LUX Hybrid

I’ve been sleeping on this for about a month [...] The first week I thought it might be too firm but now my body loves it. I find it hard to get up on the weekends because it is so dang comfortable. Highly recommend them.

Donald D.

10" Rejuvenate

Very Good Mattress BUT it takes a few months to tune. Happy to support Canadian made. The mattress came out of the box much stiffer than it really is. After some time the top layer is nice and soft. Getting the best sleep ever now!

Arthur T.

14" LUX Hybrid

Well it’s been a few months on my Haven 14” Lux. At first it seemed like it was to firm but now I know my previous mattress was too soft. The last few weeks it has become more common for my wife or myself to bring up how happy we are with the switch. Oh and it feels right when a company gives back like they do.

Video Support: Mattress Adjustment Period with Dr Matt

Video Support: Sleeping Positions with Dr Matt

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