If you’re thinking about sleeping on a Haven mattress, you’re doing the right thing by doing your homework. I dug into Reddit threads, independent reviews, and brand-info to give you the straight talk: what users on Reddit are saying, what the pros & cons are, and whether I’d recommend it (yes/no/maybe) from a business-growth, high-standards point of view.
✅ What Reddit does say
The good
While there are only a few mentions of Haven on Reddit, here are some of the positive signals:
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In floorbed, one user says:
“It’s very comfortable! It’s worked great for us … the mattress is advertised as being …”
This is for a children's/floor bed version of Haven (“HiberKids / Hiber8”), not necessarily the main flagship mattress, so keep context in mind. -
In a post on Mattress, a user says they were “way better” after two weeks on theirs:
“I’ve been sleeping on mine for 2 weeks and it is way better than my old one!”
Again, it wasn’t specifically naming the model, so some caution.
The questionable / negative
There are some more caution-flags:
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Over in Mattress someone posted about a brand called “The Haven Bed” (not exactly the same as Haven Sleep Co), but the confusion matters:
“I ordered a mattress about a month ago and I cannot believe the lack of communication and disorganization… I’m giving up and cancelled my order.”
They note this was a different “Haven Bed” (owned by Idle Sleep) and not the same as the Canadian “Haven Sleep” brand. -
Another thread:
“They were purchased a while back by Idle Sleep … appear to have disappeared entirely and have ceased all operations.”
This again seems to speak to a different “Haven” entity, which underlines the danger of brand-confusion in Reddit discussions. -
One more less direct comment:
“It was not thick enough … I wanted to get her a proper mattress… I got the Haven Hiber8 … I am finding it to be very soft.”
This is a user worried about firmness / suitability rather than praising ideal performance.
🔍 What Independent Reviews (non-Reddit) Say
Since Reddit chatter is limited and a bit mixed (and sometimes refers to a different company), let’s add in the broader picture.
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According to Mattress-Reviews.com:
The Haven LUX Hybrid (their flagship) scored 6.6/10 overall in their analysis.
Strengths: made in Canada, good motion isolation, high-end materials (latex + hybrid coils)
Weaknesses: high price (for what you get), below-average edge-support (scored only 3.2/10 in that category) -
A review in Chatelaine found a user very satisfied:
“Within a week of sleeping on the Haven, my morning aches disappeared… I no longer overheat.” but the review notes the company’s 100-night trial / 10-year warranty are shorter/less generous than some competitors.
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On the brand's own site: Many 5-star ratings; users say “Very nice mattress… very well made!!” in customer reviews.
🤔 So “Is it recommended on Reddit?”
Here’s the summary:
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On Reddit specifically: There are some positive comments about the brand, but it’s not strong volume. Many posts referencing “Haven” actually refer to a different “Haven Bed / Idle Sleep” company, so there's noise.
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Brand confusion is real: Some Redditors warn about “The Haven Bed” while praising other brands or even noting to “try Haven Sleep ;-) different construction tho”.
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For the specific product (Haven Sleep’s flagship mattress): Reddit has only a few direct mentions (mostly positive for certain use-cases), but not enough to say “Reddit loves this mattress”.
Therefore: It’s conditionally recommended yes, for certain sleeper types and if you align with the specs, but not universally endorsed on Reddit.
🧭 My Recommendation to You
Given your business sophistication (where you appreciate quality, brand strength, customer experience), here’s how I’d advise you.
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Go for it if:
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You're a side / back sleeper who values cooling, motion isolation, and are okay paying a premium for made-in-Canada build.
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You're comfortable with a 100-night trial and 10-year warranty (you might expect more, given premium pricing).
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You are less concerned about edge support (e.g., if you don’t sit on the edge, or have a strong foundation) and more about wave-free sleep and comfort.
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Be cautious if:
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You’re a stomach sleeper or heavy sleeper needing firm edge support reviewers showed the model had weaker edge support.
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You’re comparing value for money one independent review says you can get similar features for less $$ from competitors.
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You’re relying solely on Reddit for social proof there’s not enough strong conversation there to lean on. You’ll need to supplement with independent reviews and brand trust.
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What you might ask / inspect:
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Ask for actual edge-support metrics (since that’s a weak point in reviews).
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Request user photos of real installs (to see sag, breakdown, resilience) after say 1-2 yrs.
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Check return experience in your region (Canada vs US vs remote delivery) some reviews noted remote returns may require shipping.
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Compare warranty & trial length vs price vs competitor: you’ll want to make sure the premium you pay is justified.
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