Stitching
Its very comfortable. * But I'm not sure what it is with the stitching. Maybe the stitching unravels when it is wrapped up under pressure. I found that the piping on the corner of the Topper was missing a few stitches. But , not to worry I will sew it closed. Other than this, the Topper makes a huge difference in softness.
Firmness |
Rated 3 out of 5
|
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Quality |
Rated 4 out of 5
|
Comfort |
Rated 4 out of 5
|
Overall Rating |
Rated 4 out of 5
|
Haven Sleep Co.
Thank you so much for your review, Judy! We're delighted to hear that the mattress topper has provided you with excellent comfort and softness. Your satisfaction is our top priority.
Regarding the stitching issue you mentioned, we sincerely apologize for any inconvenience this may have caused. Rest assured, we hold our products to the highest standards, and this appears to be an isolated incident. We appreciate you taking the time to address the matter yourself, but please know that our customer service team is always happy to assist with any concerns or replacements needed.
We're grateful for your feedback, as it helps us continually improve our products and processes. Thank you for being a valued customer, and we look forward to providing you with many more restful nights ahead!