Why Choose Haven?

Sleep Better, Live Better.

If you're considering Haven for your sleep needs, we know you care about keeping yourself, and your loved ones, healthy and well-rested.


Learn the many reasons we are simply ahead of the rest...on rest!


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Hand-Made For Your Sleep Needs

Made Fresh, Just For you

Pregnant woman wearing a dress, with her hair in a bun, is sitting on a Haven Sleep Co 14" Lux Hybrid mattress, and being kissed by her medium size brown dog.
You’re 1 of a kind, and you deserve a mattress made just for you! When you place an order, we build your bed exactly the way you want it. This process doesn’t cost you more money or time; our direct-to-consumer model means mattresses are made fresh-to-order, by hand in about a week, with no retail overhead or middle-men costs.

  • Fresh orders ship it out in only a few days
  • No charge custom zoning
  • Hand-made quality
  • Not mass-produced of “one mattress fits all” stockpiles
  • Choose from 60 different combinations of standard/RV sizes, pocket coils, latex, foam layers, and customized support levels.

Approved By Chiropractors

Haven Sleep Co is certified by the Canadian Chiropractic Association. A man and a woman stretching their backs.
Only the very best designs can be certified by the Canadian Chiropractic Association.

Havens are all on the firmer side: still contouring and responsive to your shape, but overall supportive to help improve your spine health. Some customers experience a little discomfort at first, but this is completely normal when adjusting to a chiropractic surface. Just like when you start a new fitness regimen, your body is learning new positions for your bones and muscles, and it can take some time to get used to it.

With the engineering of Springwall Chiropractic design, we combine:
  • higher levels of support 
  • customization options for sleep position
  • body-contouring pressure reduction
  • fine-tuning to reduce pressure points
  • proper spinal alignment

    The result? Improved sleep quality, and overall spinal health. Just what the chiropractor ordered!


Optimal Temperature Control

Interior designer Suzanne Kryton lays comfortably while reading on her 14" Lux Hybrid Haven Sleep Co mattress. Blue velvet tufted headboard, white walls, hanging plant, white lamp.
Your balanced temperature is essential to a great night's rest.
By choosing a Haven mattress, you get the benefit of 5 unique and natural features to keep you cool and comfortable all night.

5 Cool-Tech Layers:
  • Moisture-Wicking Bamboo
  • Cooling Copper
  • Air-vented Talalay Latex
  • Breathable, Open-Cell Foams
  • Natural Cooling Gel Materials


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High-Quality & Healthy

Talalay Latex

White sap trickling down a rubber tree that is being tapped.
An option on premium Haven models.
Talalay latex begins as the sap of the rubber tree (Hevea brasiliensis). Through the Talalay process, it turns into material with incredible benefits. It’s plant-based, bouncy, pressure-reducing, body-responsive and contouring, and breathable. It’s also more supportive, durable, eco-friendly, and better for sleep health than fully synthetic alternatives. 


Comfort:

  • Provides gentle cushioning and buoyant support, which is especially beneficial for sleepers with back and joint pain.
  • Contours heavier body parts, such as the hips and shoulders. This provides pressure relief for the body.
  • Has natural bounce and elasticity helps to maintain optimal spinal alignment by gently supporting lighter areas, like the neck and back arch.
  • Fully vented to improve air-flow and Infused with actual Copper, Our latex delivers advanced cooling you won't find in a memory foam bed.  

Dependability:

  • Offers the most consistent firmness of any latex product.
  • Softer, more buoyant, and more durable than denser Dunlop latex.
  • Relieves pressure points 10 times better than Dunlop latex.
  • It's 7 times more breathable than Dunlop latex, making it the most breathable latex available.


An option on premium Haven models.
Talalay latex begins as the sap of the rubber tree (Hevea brasiliensis). Through the Talalay process, it turns into material with incredible benefits. It’s plant-based, bouncy, pressure-reducing, body-responsive, contouring and breathable. It’s also more supportive, durable, eco-friendly, and better for sleep health than fully synthetic alternatives. 


Comfort:

  • Provides gentle cushioning and buoyant support, which is especially beneficial for sleepers with back and joint pain.
  • Contours heavier body parts, such as the hips and shoulders. This provides pressure relief for the body.
  • Has natural bounce and elasticity that helps to maintain optimal spinal alignment by gently supporting lighter areas, like the neck and back arch.
  • Fully vented to improve air-flow and infused with actual Copper, our latex delivers advanced cooling you won't find in a memory foam bed.  

Dependability:

  • Offers the most consistent firmness of any latex product.
  • Softer, more buoyant, and more durable than denser Dunlop latex.
  • Relieves pressure points 10 times better than Dunlop latex.
  • It's 7 times more breathable than Dunlop latex, making it the most breathable latex available.


Zero Off-Gassing

Why would you choose to bring in harmful, fully synthetic, off-gassing products into your home?

Indoor air quality (often filled with radon, allergens, VOCs, PBDEs, and more) is one of the top five environmental risks to our health.


Our CertiPUR-US certification gives you peace of mind. Breathe easy and sleep deeply, our materials are tested and certified for the following:

  • Low VOCs/off-gassing (99.9% pure, less than 2 parts per million)
  • No ozone depleters
  • No heavy metals (including mercury and lead)
  • No prohibited phthalates
  • No formaldehyde
  • No BPDE (chemical-based) flame retardants

Vegan-Friendly

A small yellow chick standing on a 14" Lux Hybrid Haven mattress.

At Haven, our mattresses are made from plant-based and vegan materials. Inexpensive foam mattresses are generally 100% synthetic, and made overseas. At the other end of the spectrum, many expensive mattress companies use fur, horse-hair, leather, wool, feathers and silk, and animal-based adhesives.


Not only that, but natural or organic mattresses sell in stores for thousands more than a Haven. Your choice to buy a cruelty-free, vegan product doesn’t mean sacrificing on convenience, comfort, quality, or support.


Plant-Based

Side panel of a a Haven 14" Lux Hybrid mattress with a large potted indoor plant.

We knew there was a better way to provide a luxurious, Canadian-made product that aligned with our environmental values. That’s why every Haven mattress is made with natural and renewable materials, like our soy-oil foams and rubber-based latex. Our top-covers are breathable and moisture-wicking as they are blended with eco-friendly and sustainable bamboo.



Antimicrobial & Hypoallergenic

Fresh, white bedface sheets billowing on a Haven mattress.
Haven uses premium materials like plant-based latex because it’s a natural way to make a mattress antimicrobial, antibacterial, antiviral, and antifungal. We take this one step further by infusing the top latex layer with copper, which aids in temperature control, and also those same antimicrobial properties.

As well as this, Haven mattresses do not contain any cotton or fibre batting that can act as a nesting ground for dust mites, making them hypoallergenic. Folks that do have allergies or sensitivities to chemical fumes and smells will breathe easy, thanks to our certified zero off-gassing certification through CertiPUR-US.



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Canadian Production & Fulfillment

We are proud to confirm that every Haven mattress is made by hand to order, by unionized team members, with mattress production out of Calgary AB, and Mississauga ON. To minimize delivery time, we produce in both facilities to serve our customers coast-to-coast.


Our bedding department fulfills your orders from our Kelowna BC head office. We also source North American materials for our mattresses. Even our shipping materials are locally sourced and whenever possible contain high ratios of recycled materials.


Canadian flag held by two people while standing on a Haven mattress, with bedface sheets.



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Customer Experience


100-Night Trial


Since we are exclusively an online company, and you cannot purchase Havens in-store, we offer 100-night trials on our LUX Rejuvenate, Hybrid Eurotop, and LUX Hybrid Pillowtop mattresses.


We know it takes time to get to know your mattress, so we want you to dream on it, play on it, and sleep on it for 100 days. If we can't satisfy your comfort, we'll buy it back for what you paid.


Free Shipping

Sarah Baeumler holding a Haven Sleep Co mattress box on her doorstep.

That's right, FREE shipping coast-to-coast in Canada.

Exceptions: Yukon, NWT and Nunavut Northern Delivery. Chat with our team for a custom shipping quote.

Warranty

We use high-quality and durable materials in our Haven's. These higher-density materials will provide you with a long-lasting product capable of delivering a good night's sleep for many years. We priced Haven mattresses affordable enough to be replaced each 8 to 10 years depending on the sleeper's weight and frequency of use.  

Be cautious of mattress brands offering warranties beyond 10 years. This is often a deceptive practice used to give the impression of higher quality. Generally, some fees and conditions prevent claims from being approved or worth doing at all. 

Loyalty Program

Not a picky sleeper? Already know and love Haven? 1 in 3 of our Haven shoppers is a repeat customer. Join other loyalty shoppers who’ve opted-out of the 100-night mattress trial on 10" Rejuvenate, 12" Hybrid Eurotop, and 14" LUX Hybrid mattresses, and receive a FREE Bedface VitaGel 4-in-1 Pillow! ($189.99 value).

We’ll still give you free shipping, the full 10-year warranty, and an amazingly cool, supportive, and luxurious sleep, but you’ll no longer be able to return your mattress upon delivery.

    × No 100-night trial, but everything else!
    ✓ Plant-based mattress materials with ZERO off-gassing
    ✓ FREE firmness customization
    ✓ CCA certified chiropractic support
    ✓ Supports our 10:1 #SAFEHAVEN promise

Dedicated Team

Haven combines the competitive prices and convenience of online shopping, with the care and expertise of speaking to a professional like you would in a sleep store.


Our customer care team is non-commissioned and here to help, even if that means not buying a Haven! Chat with one of our Sleep Geeks over email (customercare@havensleep.com), phone (1 844 MY HAVEN), Web or Facebook chat. We'll help you find the best fitting mattress and curated sleep products for your needs.
Haven Customer Care operates 8AM-5PM PST Mon-Fri from our offices in Kelowna BC.


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Our #SafeHaven 10:1 Promise

Your decision to upgrade your sleep to a Haven is also a decision to make a positive impact. Unlike most mattress companies, we do more than donate damaged or returned products. Instead, for every 10 mattresses sold, we actually build and donate a SafeHaven mattress suited to our charity partners’ desired use.

Check out our chat with Mamas for Mamas founder below, a charity partner since 2016.


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